Effective Date: 1 June 2024
1. Introduction
Welcome to the Social Broker Hub, a social media content management service designed specifically for real estate professionals. These Terms of Service ("Terms") govern your access to and use of our website, software, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy.
2. User Accounts
- Registration: To access the Service, you must register for an account by providing a valid email address and creating a password. You may also be required to provide additional information relevant to your professional credentials.
- Account Responsibilities: You are responsible for maintaining the confidentiality of your account information and are fully responsible for all activities that occur under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
3. Services Provided
- Service Description: The Social Broker Hu provides tools for creating, scheduling, and managing social media content. Features include automated content creation and post scheduling, content customization, and performance analytics.
- Service Availability: We aim for our Service to be available 24/7, but occasional downtime for maintenance and upgrades may occur.
- Third-Party Integrations: While we strive for seamless posting to platforms such as Instagram, Facebook, Google Business, and LinkedIn, interruptions due to third-party integrations may occur, affecting post schedules. We are not liable for posts that fail to publish due to such external platform issues. We suggest you regularly monitor your social profiles so you can identify any connection issues promptly.
4. Payment Terms
- Fees: The Service is available under subscription plans of various durations. Payments for subscription plans are due in advance.
- Renewals and Cancellations: Subscriptions automatically renew unless you cancel at least 24 hours before the end of the current subscription period. No refunds or credits for partial months.
5. User Obligations
- Lawful Use: You agree to use the Service only for lawful purposes, in compliance with all applicable laws, regulations, and policies of Social Broker Hub.
- Prohibited Actions: You may not access or use the Service for any purpose other than that for which we make it available.
6. Content Ownership and Rights
- User Content: You own the content you create and upload to the Service. By posting content, you grant Social Broker Hub a non-exclusive, royalty-free license to use, modify, perform, display, reproduce, and distribute such content on and through the Service.
- Company Content: All rights to content created by Social Broker Hub that is not user content are reserved by us.
7. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and share your information. By using the Service, you agree to our data practices.
8. Termination and Suspension
We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach the Terms.
9. Disclaimers and Limitations of Liability
- Disclaimers: The Service is provided on an "as is" and "as available" basis. [Platform Name] expressly disclaims any warranties of fitness for a particular purpose, merchantability, or non-infringement.
- Liability Limitations: To the maximum extent permitted by law, Social Broker Hub shall not be liable for any indirect, punitive, incidental, special, or consequential damages arising out of or in connection with your use of the Service.
10. Indemnification
You agree to defend, indemnify, and hold harmless Social Broker Hub and its employees, agents, and contractors from and against any claims, actions, or demands, including legal and accounting fees, arising from your use of the Service or your breach of these Terms.
11. Changes to Terms
Social Broker Hub reserves the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on the Service. Your continued use of the Service following the posting of any changes to these Terms constitutes acceptance of those changes.
12. Dispute Resolution
All disputes related to these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
13. Miscellaneous
These Terms constitute the entire agreement between you and Social Broker Hub regarding the use of the Service. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of those rights.
14. Contact Information
If you have any questions about these Terms, please contact us at hello@socialbrokerhub.com
